Executive Team Jeremy Crawford President and CEO Jeremy Crawford Marsha Buice Chief Operating Officer Marsha Buice Steve Mapes Chief Business Development Officer Steve Mapes Management Team Katy Campbell Director of Product Management Katy Campbell Timothy Connell Controller Timothy Connell Steve Cerullo Software Engineering Supervisor Steve Cerullo Pat Deneen Training Manager Pat Deneen Mira Helfrich Human Resources Director Mira Helfrich Luke Howard Director of Technology Luke Howard Tsekani Jemmott Customer Service Supervisor Tsekani Jemmott Sallie Mobley Member Services Supervisor Sallie Mobley Nicole Rapplean Service Center Manager Nicole Rapplean Damian Yang Finance Supervisor Damian Yang